SHIPPING SPAIN AND PORTUGAL PENINSULA
Frequent questions
Yes, for Spain you will enjoy free shipping costs for orders over €50 in products (except the Balearic Islands). This promotion is not applicable to other destinations in the EU.
All orders received before 2:00 p.m. on a business day are processed and delivered to the courier that same day (except personalized products).
The transit time of packages to the Peninsula is 2 to 3 working days (Monday to Friday, not holidays at origin or destination).
The transit time of packages to the Balearic Islands and Portugal Peninsula is 3 to 5 days on working days (Monday to Friday, not holidays at origin or destination).
Yes, you can pick up your order at our stores (Madrid and Barcelona) or at our Click&Collect in Barcelona. You only have to choose this option in the confirmation of your order. When your package is ready to be picked up, we will send you an email to notify you.
Hours Attention and collection of orders
MADRID STORE
Calle Gral. Pardiñas, 57.
28006 Madrid.
Tel. +34 915 561 612
Monday to Friday from 10 a.m. to 8 p.m.
Saturdays from 10:00 a.m. to 2:00 p.m.
BARCELONA STORE
Rector Ubach Street 54
08021 Barcelona, Spain
(FFCC Bonanova / Muntaner Station)
Tel. +34 932 712 326
Monday to Friday from 10:30 a.m. to 3:00 p.m. and from 4:00 p.m. to 7:30 p.m.
Saturdays from 10:00 a.m. to 2:00 p.m.
CLICK & COLLECT BARCELONA
Calle Aragón 220, ground floor
08011 Barcelona, Spain
Monday to Friday from 10:00 a.m. to 5:00 p.m.
Saturdays CLOSED
Recibirás actualizaciones por correo electrónico. Cuando tu pedido salga del almacén, te enviaremos un número de seguimiento y un enlace para consultar el estado en tiempo real.
Introduce los datos de facturación completos al realizar el pedido. No se podrán generar facturas si no se han proporcionado antes de finalizar la compra.
